FAQs

Got a question? We will provide full support.

  • How much pruning can the tool handle?

    Easy to make 10+ typical cuts with one full charge. Of course it depends on the work difficulty and user skill.

  • Can I use this on palm trees?

    Actually, it's the need of pruning queen palm trees initiated this development. Generally with a 5" blade, pruning can be done well. If the object is already dry and loose, sawing could be less effective. A finer blade may do better. 

    From practice you will gain experience and learn the tricks of pruning palm trees.

  • What area is good to use it?

    Originally it is for places like southern California. 

    You need to mind the Lithium-ion battery performance if in frozen climate. You may need to bring it to room temperature before use.   

  • How is it for pruning other types of trees?

    Not hard to cut down wooden branches up to 4" diameter, any tree.

  • How long does it take to fully charge?

    About an hour.

  • How long can it last after being charged?

    Easy to make 10+ typical cuts with one full charge. Of course it depends on the work difficulty and user skill.

If you have any questions or concerns regarding the SFT20 Power Pruning Saw, send our team a message and we will get back to you as soon as possible!

We take pride in providing exceptional customer support.

We offer an email address for any additional inquiries or concerns, following

SantaFeTech's approach to responsive customer service.

Our friendly and knowledgeable customer service representatives are always ready to assist you.